By The Backgate Website
The office mailed out letters to those affected, a $1.2 million cost; set up a call center to offer assistance to them over the phone, costing the state $393,000; and spent $290,000 contracting with two different information technology consultants in examining the agency's information security policies and procedures. And the costs could rise.
The Austin American Statesman reported :
The breach occurred after information was transferred to the comptroller by the Teacher Retirement System of Texas, the Employees Retirement System of Texas, the Texas Workforce Commission and the Department of Public Safety to be used as part of the state's unclaimed property verification system.
The information was erroneously left on a publicly accessible server for about a year.
Four employees in the comptroller's office have left because of the incident.
The attorney general's office is investigating at least one suspicious phone call that might be connected to the exposed data.